We accept authorized returns from bookstores. We will provide a full refund for any quantity returned. We are not able to process returns from individuals for SimUText vouchers.
- Return requests must be submitted within 30 days of the end of the term for which the product was ordered, and not prior to or after this ~2-month window.
- Original invoices must be paid prior to authorization to return. A refund check will be processed upon receipt of authorized returns.
- Defective merchandise is eligible for 100% refund when reported within one month of the invoice date.
- No more than one return per course per term will be authorized.
- Request a Return Authorization. Please include a list of the electronic voucher codes along with your return request. Returned voucher codes must be unused and will be disabled before the refund is issued.
PLEASE NOTE: SimUText Vouchers may not be resold for subsequent terms, as the codes expire at the end of the term.